Compassionate Offboarding

How to Manage Layoffs with Empathy and Dignity

Layoffs and terminations no longer mark the end of an employee-employer relationship. The relationship simply transforms.

If the parting happens on positive terms, former employees are more likely to remain loyal customers—or serve as voluntary ambassadors for the company brand on Glassdoor and social media. Past employees might send client referrals, serve as conduits to new business networks, or even return as boomerang employees in this competitive and quickly-shifting job market.

That is why it is crucial to manage the delicate employee offboarding process with empathy and dignity.

Caroline VernonJoin Caroline Vernon, Director of Sales at CareerArc, as she reveals the best practices for offboarding employees with compassion and respect—with the goal of retaining a positive, long-term, and mutually-beneficial relationship. Caroline will cover what materials to gather for a layoff notification and how to prepare for the in-person meeting, before delving into the specific tools and services for supporting both the employee and the brand.

Sign up now to learn:

  • What to say—and not to say—during an offboarding meeting.
  • When to consider providing an Employee Assistance Program (EAP) to exiting employees.
  • How to mitigate brand impact following a layoff by offering outplacement services.
  • How mishandled offboarding can threaten talent recruitment and retention—and a brand’s bottom line.

Complete the form to watch the webinar on demand.


Attendees of the live webinar are eligible for the programs below.

This webinar has been approved for recertification credit hours through the HR Certification Institute.
This program is valid for 1 PDC for the SHRM-CPSM or SHRM-SCPSM


About the presenter:

Caroline Vernon, Director of Sales at CareerArc, helps companies effectively transition the modern workforce while preserving and protecting their important employer brand and reputation. Caroline’s proven and progressive experience leading organizational growth and change, talent management initiatives, training, and recruiting initiatives has led her to become a valuable partner and thought leader in the outplacement and career management industry. Caroline served as a co-founder of DisruptHR Omaha and is a frequent presenter at DisruptHR events around the U.S.

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